Image

Privacy Policy

Dot-Engee Web Hosting Company (“Dot-Engee,” “we,” “our,” or “us”) is committed to protecting your personal data in compliance with the Nigeria Data Protection Act (NDPA, 2023). This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our hosting services, websites, and related products.

🔹 Lawful Basis for Processing

Under the NDPA, we process personal data only when:

  • You have given consent.
  • Processing is necessary for the performance of a contract (e.g., hosting services).
  • Processing is required to comply with legal obligations.
  • Processing is necessary to protect your vital interests.
  • Processing is carried out in the public interest or for legitimate interests that do not override your rights.

🔹 Information We Collect

  • Personal Data: Name, email, phone number, billing details, account credentials.
  • Technical Data: IP address, browser type, operating system, server logs.
  • Service Data: Domain names, website files, configuration details.
  • Payment Data: Processed securely via third-party providers; we do not store full card details.

🔹 How We Use Your Data

We use your data to:

  • Deliver and manage hosting services.
  • Process payments and invoices.
  • Provide customer support and communicate updates.
  • Ensure service security and reliability.
  • Comply with NDPA and other legal requirements.

🔹 Data Subject Rights (NDPA, 2023)

You have the following rights under Nigerian law:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data when no longer necessary.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Obtain and reuse your data across services.
  • Right to Object: Stop certain types of processing, including direct marketing.
  • Right to Lodge a Complaint: File complaints with the Nigeria Data Protection Commission (NDPC).

🔹 Data Security

We implement strong safeguards:

  • Encryption of sensitive data.
  • Firewalls and intrusion detection systems.
  • Regular audits and compliance checks.

🔹 Data Retention

We retain personal data only as long as necessary to:

  • Fulfill contractual obligations.
  • Meet regulatory requirements.
  • Resolve disputes and enforce agreements.

🔹 International Data Transfers

If data is transferred outside Nigeria, we ensure compliance with NDPA by:

  • Using countries with adequate data protection laws.
  • Applying contractual safeguards approved by the NDPC.

🔹 Cookies & Tracking

We use cookies to:

  • Improve user experience.
  • Monitor website performance.
  • Provide personalized services.

You can manage cookie preferences via your browser.

🔹 Contact & Complaints

For questions or to exercise your NDPA rights, contact us: 📧 📞 Phone: [+234-912-278-5899] 🏢 Address: [CP 9, Airport Road (behind High Court), Lugbe, Abuja, Nigeria]

If you believe your rights under NDPA have been violated, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) via www.ndpc.gov.ng.